F.A.Q.

Make a statement !

Bold, refined, compelling, original Art

Venetia Guilhem

Where can I buy impressions of your works ?

You only have to phone me – 0484/72.99.54 – or to send me an email, at venetiaguilhem@mailfence.com .

 

Can I share your works ?

Of course, provided you mention my name & my website : www.venetiag.fr

If you want to use my photos in a publication, my authorization is required. To obtain it, please use the contact page or the e-mail

 

Where do you live ?

In Enghien, Belgium

 

Can I use your photos under license ?

Yes, all my pictures are available for licensing. You can email me at venetiaguilhem@mailfence.com .

 

What should I do if a damage occurs during transportation ?

To make sure that my works reach you in perfect condition, I package them in several wrappings, some of them rigid. If, however, a work had suffered damage during its transport, contact me within 24 hours at venetiaguilhem@mailfence.com . To properly handle the claim, I need photos of the damaged work & packaging ; so please send me photos of both.

 

What are the shipping costs ?

Shipping costs are only 10 € for paper prints & 35 € for Chromaluxe prints - for the whole world.

 

Do you ship abroad ?

Yes. I ship my works all over the world. Depending on the country of destination, delivery may take 2 to 4 weeks.

 

How are the objects sent ?

To ensure a trouble-free delivery, large format prints on paper are packed in a cardboard tube & Chromaluxe prints, in bubble wrap, cardboard and a wooden crate.

 

Once I buy a work, how many days will it take to get there ?

The departure of the shipment takes a few days, plus the 2 to 4 weeks for delivery, depending on the country of destination.

You can request (with a surcharge) an accelerated shipment. Send me, in this case, a mail to venetiaguilhem@mailfence.com .

 

What forms of payment do you accept ?

You can pay me via a bank transfer on the account of B. de Laat – rue des Orphelins, 3 (7850 Enghien - BELGIUM) – IBAN : BE46 0000 6678 8136

 

Venetia Guilhem

venetiaguilhem@mailfence.com

+32 (0) 484 72 99 54

 

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